Frequently Asked Questions

We do not require a formal temperament test; however, all dogs must complete a complimentary meet and greet before their first daycare or boarding stay. This visit lasts approximately two hours and must be scheduled at least 24 hours in advance.

Meet and greets are available Tuesdays and Wednesdays from 9 AM to 3 PM. If you need other days/times, please let us know and we will accommodate your schedule.

In addition, we require that every dog complete at least one full day of daycare prior to any overnight boarding. This allows our team to observe your dog’s behavior and ensure they are comfortable in our environment.

Please note: Dogs displaying human-directed aggression will not be accepted.

Yes. We accept same-day reservations for both daycare and boarding, based on availability.

• Boarding: A 25% deposit is required to secure your dog’s stay.

• Daycare: No deposit is required.

Daycare

• First cancellation: No charge
• Second cancellation: $15 fee
• Third cancellation: $25 fee

Boarding

• Cancel at least two weeks in advance for a full refund
• Cancel one week in advance for a partial refund
• Cancel with less than 72 hours notice and no refund will be issued

• Early drop-off (6 AM–7 AM): $5 additional charge

• Late pick-up (after 6 PM on weekdays/3pm on weekends): $15 fee, permitted up to one hour past closing

We offer half-day and full-day daycare options, with multi-dog discounts and discounted packages available. Daycare includes indoor and outdoor playtime, rest breaks, and structured group activities.

Yes. We offer discounted multi-day packages. Please visit our Services page for current rates and special offers.

Standard boarding includes a half-day of daycare on both drop-off and pick-up days at no additional cost. Dogs enjoy private suites, access to playtime, and individualized care. Multi-dog discounts are available.

Yes. We offer reminder emails and text message notifications to keep you informed.

We strongly encourage all dogs to remain on the same diet while in our care. Please bring enough of your dog’s food to last their entire stay. You do not need to portion out feedings unless you prefer to—our team will follow your feeding instructions exactly as provided.

You are also welcome to bring:

• A clean kennel mat or dog bed
• Familiar toys or comfort items
• Treats or snacks your dog enjoys
• Medications and dispensing instructions

Breed Restrictions Policy

At Barking Boots, our top priorities are safety, comfort, and a positive experience for every dog in our care. Due to insurance regulations, industry standards, and safety considerations, we are unable to accept certain dog breeds and mixes for daycare or boarding services.

The following breeds, and mixes thereof, are restricted from attending Barking Boots:

• Pit Bull-type breeds including American Pit Bull Terrier, Staffordshire Bull Terrier, American Staffordshire Terrier, and related mixes - please inquire
• Other bully breeds and bull terriers - please inquire
• Guarding or protective breeds such as Rottweilers, Doberman Pinschers, Cane Corsos, Dogo Argentinos, and Akitas- please inquire
• Herding breeds that may exhibit intense drive or reactivity in a group setting, including German Shepherds and Belgian Malinois- please inquire
• High-intensity or overstimulated breeds including Chow Chows, Shar Peis, and Rhodesian Ridgebacks
• Wolf hybrids and legally restricted breeds such as Japanese Tosa and Fila Brasileiro

We understand that every dog is an individual; however, these restrictions are in place for the safety of all pets and staff, and may be non-negotiable due to liability and operational constraints.

If you have questions about your dog’s eligibility, please contact us directly. We’re happy to discuss alternative options or offer recommendations for trusted care partners.

At Barking Boots, your dog’s safety, comfort, and well-being are our top priorities. Please review the following medical policies before enrolling your pup. These policies align with Oklahoma regulations and pet care industry standards to ensure a safe, clean, and joyful experience for every guest.

Vaccination Requirements

To maintain a healthy environment, all dogs must be current on the following vaccinations appropriate for their age:

- Rabies — Required per Oklahoma law (typically every year)
- Bordetella (Kennel Cough) — Required every 6 months
- DHLPP (Distemper, Hepatitis, Leptospirosis, Parainfluenza, Parvovirus) — Required annually
- Flea and Tick Prevention — Required year-round

Proof of Vaccination

- Records must be submitted via email, in person, or via your customer portal before the first visit. Our staff is happy to request these on your behalf.
- It is the owner's responsibility to ensure vaccinations remain current. Expired records may result in denied entry.

Age Restrictions

- Dogs must be a minimum of 4 months old to attend daycare or boarding services.

Health & Wellness

To ensure the health of all dogs in our care:

- Dogs must be free from coughing, vomiting, diarrhea, open wounds, skin irritations, or any contagious conditions.
- Dogs recovering from surgery or illness must be cleared by a veterinarian before returning.
- Dogs showing signs of illness will be separated immediately, and owners will be contacted for prompt pick-up.

Spay/Neuter Policy

- All dogs over 6 months of age must be spayed or neutered.
- Exceptions may be considered with a veterinarian’s written recommendation.
- Unaltered dogs approved for care will not be eligible for group play.

Yes. Our number one job at Barking Boots is to keep all pets and team members physically safe. Our number two job at Barking Boots is to have fun in a clean and sterile environment.

Inclement Weather Policy

- During severe weather, we follow a shelter-in-place protocol for all dogs and staff.
- In the event of tornados, snowstorms, or citywide emergencies, we will contact pet parents immediately and keep pets safe until pick-up is possible.

Emergency Vet Care

- In the rare event of illness or injury, Barking Boots will contact the owner and/or emergency contact.
- If needed, we will seek veterinary care from a trusted local provider.
- Owners authorize emergency care and accept responsibility for all veterinary costs.

Right to Refuse Service

Barking Boots reserves the right to refuse or discontinue service at any time for:

- Health or safety concerns
- Aggressive behavior
- Repeated violations of our policies

We will always communicate clearly and respectfully if concerns arise.

Contact & Emergency Communication

Location: 17516 N Western Ave, Edmond, OK 73012
Phone: 405-317-4107
Email: howdy@barkingbootsok.com
In case of emergency, we will use your provided contact details and emergency contact to ensure prompt communication.

Thank you for trusting Barking Boots with your best friend. We're honored to be your pup’s second home!

Yes, we will add your dog's profile photo to your online portal.

Photos & Social Media Consent

By enrolling your dog at Barking Boots, you agree that we may take photos or videos of your pet during their stay.

- Images may be used for social media, marketing, and promotional materials.
- Let us know in writing if you do not consent to photo use.

Yes, please see our policies and procedures below:

Barking Boots Grooming Policies & Procedures

Appointments & Scheduling

• Grooming services must be scheduled at least 48 hours in advance.
• Appointments are required; walk-ins cannot be guaranteed and may be turned away.
• Please arrive on time. Clients more than 15 minutes late may be rescheduled or charged a late fee.
• Dogs enrolled in daycare or boarding may add grooming to their visit with advance notice.

Cancellations & No-Shows

• Appointments must be canceled or rescheduled at least 24 hours in advance to avoid a fee.
• Cancellations within 24 hours will incur a fee.
• No-shows or late arrivals may be charged the full grooming fee or require rescheduling.
• Repeated no-shows may require prepayment or deposit for future appointments.

Vaccination Requirements

• All pets must be current on the following vaccinations: Rabies, Distemper (DHLPP), and Bordetella.
• Proof of vaccination is required prior to the first grooming appointment.
• Medical exemptions require a veterinarian’s note and prior approval.

Health and Safety

• Please inform us of any medical conditions, allergies, or special needs your pet may have.
• Elderly or disabled pets may require additional time and care.
• While rare, minor grooming-related injuries may occur despite best practices and precautions.
• Dogs displaying signs of illness, fleas, or skin infections may be rescheduled.

Flea and Tick Policy

• Dogs found with fleas or ticks will receive a mandatory flea bath at an additional cost.
• Severe infestations may require rescheduling the appointment.
• Year-round flea and tick prevention is strongly recommended.

Matting Policy

• Severely matted coats require extra care and may cause discomfort during grooming.
• Additional fees apply for dematting based on time and severity.
• If matting is too severe, a full shave-down may be required for safety.
• Owner consent is required before shaving a matted coat.

Temperament & Behavior

• Aggressive or extremely anxious dogs may be refused service for safety reasons.
• Additional handling fees may apply based on behavior and time required.
• Muzzles may be used at the groomer’s discretion to ensure safety.

Appointment Times & Pickup

• Grooming drop-off and pickup times are scheduled in time blocks for smoother service.
• Late pickups may result in additional daycare fees.
• Grooming duration varies depending on dog size, coat condition, and behavior.

Pricing & Services

• All grooming prices are estimates and subject to change based on coat condition, time, and temperament.
• Additional services such as nail grinding, teeth brushing, and de-shedding are available at extra cost.
• Special care is provided for puppies, seniors, and dogs with medical needs.

Consent & Liability

• By scheduling a grooming appointment, you agree to these policies and authorize Barking Boots to perform grooming services.
• You acknowledge that grooming may involve handling tools near sensitive areas, and while rare, minor nicks or injuries may occur.
• Barking Boots is not responsible for conditions arising from severely matted coats, undisclosed medical issues, or owner-requested cuts.

Contact Information

• Location: 17516 N Western Ave, Edmond, OK 73012
• Phone: 405-317-4107
• Email: howdy@barkingbootsok.com